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How do I find my way around ColdMerge?

Use the sidebar, top bar, organization switcher, command palette, notifications, and Settings sections.

2 min read

The sidebar opens the main parts of ColdMerge. The top bar holds search, organization controls, notifications, theme, and your account menu.

Use Tab to move between controls. The focused control has a thin outline in both light and dark themes.

Destination What you do there
Home Check setup progress and recent results
Templates Save reusable messages and sequences
Campaigns Draft, launch, and monitor campaigns
Messages Inspect individual sends and failures
Analytics Review replies, bounces, opens, and clicks
Contacts Manage contacts, lists, imports, and suppression
Verify Check addresses and buy verification credits
Settings Manage mailboxes, defaults, tracking, billing, notifications, and your sign-in

On a phone, select Open navigation to open the same destinations in a drawer.

Press ⌘K on a Mac or Ctrl+K on Windows and Linux. You can also select Jump to… in the top bar.

Use the palette to:

  • open a page, Settings section, campaign, or list;
  • search Contacts by an email address;
  • start a template, campaign, list, import, or mailbox connection;
  • switch organization, change theme, or log out.

Type part of the name, then use the arrow keys and Enter to choose a result.

If you belong to more than one organization, the current organization appears in the top bar.

  1. Select the organization name.
  2. Choose the organization you want to open.

ColdMerge reloads the workspace under that organization. If you have unsaved work, it asks before switching. On a phone, organization choices are inside the Account menu. You can also search for Switch to in the command palette.

The bell shows campaign, mailbox, billing, and account notices that need your attention. Select a notice to open the relevant page.

Settings has six sections in two groups.

Group Section What it controls
Workspace Accounts Connected Google mailboxes and sending domains
Workspace Sending defaults Sending window, postal address, and unsubscribe header
Workspace Tracking Your open and click tracking domain
Workspace Billing Plan, status, and invoices
You Notifications Reply and campaign alerts
You Account Sign-in, email address, security, and sessions

Account is your ColdMerge sign-in. Accounts contains the Google mailboxes your organization sends from.

Use Back to Home or open the command palette. A missing campaign, list, or other record may have been deleted, or may belong to a different organization.