ColdMerge documentation
ColdMerge sends cold email from the Gmail mailboxes you already own, one message at a time, at a human pace. These docs cover the whole path: connecting a mailbox, warming a sending domain, building a list, running a sequence, and reading what came back.
Where to go
Section titled “Where to go”- Getting started covers the first campaign end to end.
- Mailboxes & sending domains covers connecting Gmail and proving a domain.
- Campaigns & sequences covers writing, scheduling, and following up.
- Contacts, lists & imports covers getting your people into ColdMerge.
- Unsubscribes & suppression covers who must never be emailed again.
- Deliverability covers staying out of the spam folder.
- Replies, tracking & verification covers what happens after you send.
- Account & billing covers plans, credits, and invoices.
If a page here does not answer it
Section titled “If a page here does not answer it”Email [email protected], and we answer within one business day. Business days are Monday to Friday, excluding public holidays where we are based. That is a promise about answering you, not a guarantee that every problem is solved in a day. Privacy and data requests go to [email protected] instead, on the timetable the privacy policy sets out. Both promises are the ones the Terms of Service make.