How do I change my sign-in email?
Verify a new email address before using it to sign in and receive account notices.
1 min read
ColdMerge keeps your current sign-in email active until you verify the new one. It also sends a notice to your current address.
- Go to Settings > Account.
- Under Email address, enter the address you want in New email.
- Enter your Current password. If you sign in only with Google, choose Confirm with Google instead.
- Choose Send verification link.
- Open the new mailbox and follow the verification link.
Until you follow the link, continue signing in with your current address.
If the verification email does not arrive
Section titled “If the verification email does not arrive”- Check the new mailbox and its spam folder.
- Confirm that you entered the address correctly.
- Try another address or contact support if the message still does not arrive.
For privacy, ColdMerge shows the same confirmation whether the address is available or already belongs to another account.
Stop an unfamiliar change request
Section titled “Stop an unfamiliar change request”- Open the warning sent to your current address and choose Protect my ColdMerge account before its one-hour recovery link expires.
- Choose Confirm account recovery on the recovery page. Opening the page alone changes nothing. Confirmation uses the link once, stops the pending change associated with that request, and signs out every ColdMerge session.
- Follow the recovery page’s next steps. Reset your ColdMerge password. If Google is linked, secure your Google Account too; a ColdMerge password reset does not secure or unlink Google.
If the recovery link is unavailable, contact [email protected].
If ColdMerge cannot reach your current address
Section titled “If ColdMerge cannot reach your current address”ColdMerge shows a red banner when mail to your account address repeatedly bounces. Change the address using the steps above. Other app features remain available, but account and billing emails cannot reach you until the address is fixed.